Over 10 years of experience in the I.T. field, specializing in Diagnostics and Repair, Quality Assurance, Testing and Audit, and Team Management.

I'm also persuing a Bachelor's Degree in Computer Science, with a concentration in Progamming and Application Development. Because I like to play online games. So I'm going to create the most ultimate uber MMORPG in the WORLD! And I'm a fanatic when it comes to Anime. :D

Educational Training

Information Searching and Presentation
• Learned to effectively locate, evaluate, and use online information
• Designed and developed presentations using Microsoft PowerPoint
• Completed fundamental training for the Microsoft Office Specialist certification

Application Software Fundamentals
• Gained intermediate knowledge of Microsoft Excel, PowerPoint, and Word
• Practiced application of Microsoft programs for use in business contexts

PC Fundamentals
• Applied concepts of the maintenance, upgrade, and repair of personal computers
• Learned advanced concepts of installing and configuring Microsoft Windows
• Studied methods of troubleshooting common software and hardware issues
• Completed fundamental training for the CompTIA A+ certification

Professional Experience

Aerotek Contract at Flextronics, Memphis, TN (Jun 2011 to Dec 2013)

Aerotek is an operating company of the Allegis Group, Inc., the largest recruiting and staffing
company in the U.S., with focus on technical, professional, and industrial staffing. Flextronics is
a global corporation which provides end-to-end solutions in systems design, manufacturing,
distribution, and aftermarket services.

Quality Team Lead, Ford Sync Department (Oct 2013 to Dec 2013)
• Promoted to Quality Team Lead for second shift Ford Sync Department
• Directed personnel and workflow which exceeded inspection deadlines
• Analyzed and streamlined the quality process which increased quality metrics
• Identified root causes and initiated solutions for quality improvement
• Engaged in the inspection process, and implemented software upgrades

Quality Auditor, IBM/Lenovo Department (Mar 2013 to Oct 2013)
• Promoted to Quality Auditor for second shift IBM/Lenovo department
• Inspected repaired systems to ensure functionality and quality standards were met
• Utilized