Rita da Cruz

As a Guest Experience Manager, my mission is to assure Guests' satisfaction, by controlling products' and service's quality indexes, developing action plans, as well as keeping teams engaged and motivated.

Contacting with persons is essential to me professional and personally. I am an objective driven person who bealives people should be in the core of everything we do.

I am also interested and experienced in event planning, an area I love.

Please do not hesitate to contact me if you wish to exchange experiences or propose new challenges!