Ritesh Niranjan is a Design Director and Experience Design leader with over 20 years of experience in digital product design, user experience, service design, and design operations. He has successfully led large, globally distributed teams across Europe, the Middle East, Africa, and India, delivering customer-centred experiences for enterprises, digital products, and transformation programmes.

An HFI-certified Usability Analyst, Ritesh brings a unique blend of design leadership, Agile delivery, stakeholder management, and business strategy. He specializes in enabling multidisciplinary teams of UX designers, researchers, business analysts, and engineers to collaborate effectively, accelerate delivery, and create impactful customer experiences at scale.

Throughout his career, Ritesh has managed complex portfolios, built high-performing design teams, facilitated design-thinking workshops, driven innovation through AI-powered design practices, and helped organisations improve operational efficiency, product adoption, and customer satisfaction. His expertise spans Design Operations, Agile delivery, UX strategy, user research, service design, design systems, accessibility, and digital transformation.

Currently leading Experience Design delivery for EMEA at WONGDOODY (an Infosys company), Ritesh is passionate about combining human-centred design, technology, and business outcomes to create meaningful experiences that drive both customer value and organisational growth. He is also a strong advocate for mentorship, capability development, and cultivating future-ready design teams.