Robert Hood,MBA

Hello! My name is Robert Hood and I am an Organizational Leader that possess’ an uncanny ability to see the bigger picture. My philosophy is that a leader’s responsibility is to articulate the organization’s mission to subordinates with effective communication and clarity to substantiate their individual roles and empower them with the belief that they are capable. Along the way, within my diverse collective of academic and professional experiences, I found that the following approaches have been most effective in fostering positive growth and achieving optimal productivity:Empowerment Leadership Style work with teams to ensure that their motivating factors are aligned with corporate initiatives. Armed with effective motivation technique, I always exude the “buy-in” attitude that I ask of direct reports. As a mentor, I have shepherded many from new-hire individual contributor into the ranks of management in their career. Everything I do is dedicated to delivering support and empowerment to smart, motivated people.Customer-Orientation:Through the years my work experience consisted primarily of direct customer management roles. The effect that this has had on my approach to work is the development of a customer-orientation. Relationships are at the core of what I do. Businesses are built one customer at a time. I earn that customer's trust and deliver service that exceeds their needs. During my tenure as a logistics supervisor, I continuously expressed to my team the necessity of building customer relationships and realizing the value of the customer.Know the Market, the Industry, and your Internal/External Customers: always challenge others to consider the parameters in which they are working in. Think considerably about whom is the most reliant on the quality of your work. I enjoy the response that I receive when I can report positive output measures relative to direct competitors. The best industry knowledge I have attained has not been through my academic training, yet through informal knowledge-sharing via one on one conversation with tenured employees. This has proven invaluable in my change-management efforts. Every idea that I have pushed forward has stemmed from the collective thoughts of my team! As a leader, I’ve learned to accept scrutiny and to the importance of all departments working collectively, efficiently and effectively towards a common goal. I believe About.Me holds the potential to develop real business relationships, not just