Robin Ramkissoon

I grew up in the twin islands of Trinidad & Tobago. Working with electronics and computers always sparked my curiosity. This set the tone for what I wanted to do at the start of my career.

I moved to the U.S. and started working with the School Board of Broward County in Florida back in the early 90's, Apple Computers as a third party Systems Engineer, and with various other local businesses. Since then, I have managed my own computer consulting firm, have been a Cherwell Administrator, Trainer & Developer, presented at User Groups, and been an Admin/Lead with one of the best national and international technical support teams I have had the privilege to have known.

I somehow also managed to meet a kindred soul while discussing books in an online forum. We've become a testament to the fact that long distance internet romances can end up in happy long-term marriages. We now live in North Carolina in the company of two cats that have us wrapped around their tiny paws.

For the majority of my career I have worked for the Miami Herald, and their parent company, McClatchy. I now do Enterprise Product Support for Cherwell Software (acquired by Ivanti).

I would broadly describe my job as being a guide to others; helping stressed-out people feel better, while solving puzzles and making busted things work.

Working in support, problem solving, and teaching; helping others in general, keeps me fulfilled and happy. This is near perfect in my mind!

How may I help you today?