TERESA ACHIENG'

Customer service in Nairobi, Kenya

TERESA ACHIENG'

Customer service in Nairobi, Kenya

About Me

Energetic Customer Service personnel with 10+ years of experience resolving complex customer inquiries.

Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.Quick study for new products, services and policies. Endeavors to conform to and exceed the standards set by management.

Excels in fast-paced,changing work environments.

Proven ability to empathize, establish rapport with clients and exceeds expectations.

Self motivated, hard working and flexible scheduling.

Training existing customers, troubleshooting technical problems and managing/tracking returns. Organized, critical thinker, creative, good communicator, thrives in pressure, excellent writing skills, fearless in asking for a sale.

My Interests

  • swimming
  • music
  • reading
  • cooking
  • travel
  • Education
    • Technical University of Kenya