Ronald Del Rosario
Social Media Manager, Search Engine Optimizer, and Customer Support Representative in Malolos, Philippines
I am an experienced agent that handles CSR (chat/email), and SEO (Search Engine Optimization) with basic Web Developing skills currently living in Malolos, Philippines. My interests range from photography to technology. I am also interested in traveling, gaming, and design.
I possess more than 6 years of progressive experience in Customer support (chat/email) and SEO. My professional history includes being a Senior Associate at a BPO company. Most recently, my responsibilities as customer support at a BPO company match the qualifications you are seeking. As a support representative, I handle customers' queries with high value and carefully answer them. I have dealt with a support project with a one-minute waiting time and all customers have been greatly satisfied with what I have done for them. I am also experienced in handling the Amazon inventory system and SEO. My SEO responsibilities are handling company websites and applying the latest marketing trends and techniques. This includes link building, article posting, social media posting, keyword optimization, and keyword research. My superiors also relied on my ability to talk to customers with passion and great positive values.
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