Ron Jones

SENIOR IT SYSTEMS & SERVICES MANAGEMENT LEADER

Marksman for IT. Finds and aims for problem targets, hits the bullseye by unleashing team skills, capitalizing on strengths

Focused on improving IT service delivery, business relations, process improvement, and team leadership

Background:
Senior IT manager, technical people leader, ITIL, Six Sigma, Agile, IT service management, IT service delivery, IT process improvement, IT business relationship management, background in IT systems, telecommunications, cloud, data center/centre management, systems and service monitoring, service assurance, network operations, infrastructure engineering, design, architecture, vendor management, budgeting and planning, program and project management

Steadfast initiator of action, plans, prepares and deploys changes, upgrades and improvements to maximize the use of Information Technology. Builds a collaborative, harmonious and enriching environment, creates synergy and alliances with multiple stakeholders across the business. Alters processes and practices to optimize resources, reduce costs and strengthen the competitive edge. Tactful and diplomatic communicator, listens to the customer, encourages opinions, technically-minded, simplifies highly complex language.