Rozie Michelle

My name is Rozie. I am an enthusiastic and hard-working freelancer who has over 2 years of experience in e-commerce, digital marketing, customer support & executive virtual assistance. E-commerce is something that I'm really passionate about and I would like to help entrepreneurs grow their businesses and be part of that success.

I am knowledgeable and experienced in the following field:

E-COMMERCE / CUSTOMER SUPPORT
• Management of eBay, Amazon& Shopify stores
• Knowledgeable with drop shipping or FBA business
• Product sourcing from Aliexpress, Alibaba or other suppliers
• Product Listing
• Keyword Search
• Content Curation
• Editing Product Photos
• Listing Optimization (well-adept w/ seo meta tags)
• Responds to customers’ concerns
• Order Fulfillment
• Communicates directly with customers and suppliers
• Handle product returns and refunds
• Inventory Monitoring
• Well-adept in navigating e-comm tools such as Jungle Scout, AMZ Scout, Merchant Words, Keepa for Amazon and Oberlo, Dropified for Shopify

DIGITAL MARKETING (SEO)
• Well-oriented with Google Webmaster, Bing Webmaster, Google Analytics, Keyword Planner, Google Trends)
• Does On-page SEO (keyword search, adding/editing meta tags)
• Does Off-page SEO (Link building)
• Generating monthly/weekly SEO Reports
• WordPress (adding/editing pages, posting blog, installing plugins, WooCommerce, Yoast SEO, Yoast Analytics & Search Console)
• Project Management (micro-managing small projects, delegating tasks to other freelancers)
• Knowledgeable with project management tools (Trello, Asana, Slack)

SOCIAL MEDIA MANAGEMENT
• Adequate knowledge on Social Networking channels
• Setting up social media pages
• Creates visual graphic posts through Canva or photoshop
• Interacts with customers/audience in real time on various social media platforms
• Creating captions & hashtags for Instagram & scheduled posts
• Ensure consistency of messages across multiple networks

My knowledge of wide variety e-commerce and administrative platforms allows me to easily take on nearly any task I'm assigned to. I'm a quick study, good at multi-tasking, have great work ethics, detail-oriented person, and fluent in both writing and speaking in English.

I am available for a full-time job w/ a reasonable rate. Contact me for job proposals.