Rachel Robocker

Hello there! My name is Rachel Robocker. For the past 3 years I have been a social support specialist in Atlanta for a marketing automation platform. I have assisted thousands of users across multiple social media channels, monitored trends, & interacted with influencers to help strengthen the company's brand. Before moving to Atlanta, I spent my time working in a product coordinator role assisting clients with preparing their sponsorship media for nationwide high school & college sports' products.

The ability to identify a client's needs & implement solutions in a quick & friendly manner has remained one of my strongest points across both roles.

While working as a social support specialist, my duties included monitoring trends to help report issues to internal teams, assisting users over multiple social media channels, & collaborating with my own team & interdepartmentally as a project lead to revise training material for future use.

While working as a product coordinator, my duties included working between account managers, clients, & designers to complete print media projects as well as digital media projects under strict deadlines; identifying client needs & implementing solutions quickly & cost efficiently; verifying information & input into our CORE system to ensure projects are created properly and timely; obtain quotes for print projects; & attend meetings to ensure proper procedures occur for projects as well as schedule follow up protocols for clients.

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I am interested in further expanding my knowledge and experience of social media marketing so that I may help other companies build their brands.

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Applications/Software I have experience with:

HootSuite, Sysomos, Trello, Google Analyics, Facebook, Facebook/Instagram Ads, Instagram, Snapchat, Twitter, Pinterest, YouTube, LinkedIn, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign

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Side Projects:

• CraftyKayak.com

• Leviathan Studios LLC