Profile

The best of my abilities lies with customer satisfaction and care. I enjoy dealing with various types of people in busy working environments and managing office administration.

I'm a bubbly, caring person, who is interested in people, advancing my skill-set and career and providing excellent costumer service.

I'm currently looking for work in the North East and know I would be a strong asset to your team.

Education

2010-2011, Gateshead College

• Travel & Tourism - City & Guilds, Diploma (Level 2)

2007, Bridge Women's Education & Support Centre (New College Durham)

• Counseling Skills & Theory - NCFE Level 3
• Mental Health Awareness - NCFE Level 2

2004-2006, New College Durham

• Numeracy - City & Guilds, Level 1
• Communication - City & Guilds, Level 2
• Food Hygiene - CIEH

1997-2003, Roseberry Sport and Community College

• 9 GCSEs

Employment

March 2013 onwards - Aspire

The receptionist support role I am carrying out means I am able to design and photocopy posters and power points, meet and greet students and answer the phone.

2010 & 2009 Next - Weekend Retail Assistant

Duties included dealing with customers, rearranging the layout of the store, preparation and sorting, packing orders, categorising clothes and carrying out health and safety.

LMR Health and Safety of Manuel Handling - July 2010

Main responsibilities included, both as a team member and a group leader, ensuring heavy goods were transferred from one place another with safely. Others facets were learning code abbreviations and relaying this to others as well as participating in group discussions and presentations.

Nov 2009 - March 2010 Oxfam Finance Office

Duties included data entry, filing documents, handling and sorting post and dealing with petty cash. I also had to deal with various types of people from a wide array of backgrounds.

Skills

• Excellent communication skills.
• Confident in IT Word and Powerpoint.
• Reliable and punctual.
• Good at motivating others.