Ryan Stout
IT Professional and Sr Support Engineer in Utah
With over 15 years of experience in Technical Support Engineering, I specialize in delivering top-tier support across cloud and enterprise solutions. I have a proven track record in managing and resolving complex technical issues related to network security, cloud infrastructure, virtual machine (VM) management, and Identity and Access Management (IAM). My role has always been focused on not only solving technical challenges but also ensuring that clients receive efficient, timely, and scalable solutions to meet their evolving business needs.
Key Areas of Expertise:
- Network Security: Expertise in implementing and troubleshooting security protocols, firewalls, VPNs, and security groups within cloud and enterprise environments.
- Cloud Support: Extensive experience with AWS, Azure, and GCP, managing the deployment, configuration, and troubleshooting of cloud-based services and infrastructure.
- Virtual Machine Support: Deep understanding of virtualization technologies, including VMware and hypervisors, to support business-critical applications and ensure optimal VM performance.
- IAM Administration: Skilled in configuring and managing IAM solutions to ensure secure user access and identity management across diverse environments, enhancing both security and productivity.
Throughout my career, I've worked with clients to streamline operations, improve system uptime, and proactively manage risk across their IT environments. I pride myself on my ability to translate complex technical concepts into clear, actionable insights, fostering strong relationships with cross-functional teams and customers alike.
What Drives Me:
I’m passionate about leveraging technology to solve real-world problems, particularly in cloud environments. The ever-evolving landscape of cybersecurity, cloud technologies, and digital transformation excites me, and I’m always seeking opportunities to learn and grow in these areas. As a problem-solver, I thrive in high-pressure situations where I can make a meaningful impact.
Let’s connect if you need an experienced Technical Support Engineer who can elevate your cloud and security initiatives, streamline IT processes, and resolve critical technical challenges!