Sakshi Kumar
Student and Volunteer in Toronto
SAKSHI KUMAR
"Passionate Fashion Management student with a customer-centric focus, skilled in communication, problem-solving, and strategic sales. Seeking a role to contribute data analysis, team collaboration, and a keen understanding of customer needs."
SKILLS:
- Customer Service
- Data Analysis
- Sales Expertise
EXPERIENCE:
Veggies Restaurant - Customer Service Representative
- Achieved 20% upsell growth through effective communication and suggestive selling.
- Collaborated with management for a 15% improvement in overall customer satisfaction.
Baskin Robbins - Store Associate
- Drove 12% sales increase through strategic suggestions, fostering brand loyalty.
- Maintained a 95% customer satisfaction rate with exceptional problem-solving.
Kamla Devi Public School - Teacher
- Delivered creative activities, fostering positive relationships with students and parents.
- Efficiently managed tasks, deadlines, and lesson planning for a productive teaching environment.
Strengths:
Customer Focus:
- Upselling revenue growth through strategic sales.
Problem-Solving:
- Reducing response time with innovative solutions.
Sales Expertise:
- Driving sales and fostering repeat customer relationships.
Communication:
- Building trust through confident and professional interactions.