I am a B.E, specialized in Marketing and International business and I have a total work experience of more than 8+ years. Presently I am working with a US based IT company as an Senior Sales, looking and managing company’s consultants’ sales/ clients in USA.I worked as Senior Support and Sales executive from Webgility, Indore wherein I was given a responsibility to come up with a project over boosting sales along with support, followed by designing and marketing of ECC, Shiplark and ECC Cloud.In addition to that I had an opportunity to work for HP & Talk-Talk in Wipro. This exposure has imbibed me with rich experience of handling and interacting with US, UK based clients along with to work as QA.
• Having 8+ years of experience in IT industry, which primarily focus in the Marketing and International business with quality and handling the projects.
• 3+ years of experience in Sales and Business Development.
• 3+ years of experience in BPO (Business Process Outsourcing) on providing support to customers as well as to maintain the quality of support.
• Hands on experience in test the quality of knowledge, call, customer handling, Model and the customer service as SME (QA dept.).
• Used extensive efforts for optimizing the QA processes & strategy so as to increase productivity, reduce risks and gaps, and enhance the turnaround time and reporting.
• Involved in Project Planning, project initiation, testing and deployment of the project.• Accomplished hands-on Networking Professional with installation, maintenance and create the network according to the architecture.
• Worked on programming languages for creating web/windows applications on client/server side.• Well experienced in Bench Sales in US staffing for H1B candidates along with the transfer cases.