Santiago Rocca
Customer Experience, Operations, and Business transformation in Spain
I was born in Argentina. I´m also Italian. My wife is French and I have been living in Spain for the last almost 20 years :-)
I like being in touch with people from different countries and cultures. I enjoy learning new things, as I believe in long-life training.
Professionally, I´m an global leader within leader global companies, expert in the Customer Experience, Sales Operation, Business Transformation and Go-To-Market arenas.
I believe Customer Experience and Operations should be very close to customers and to business needs, by contributing to increase revenue and margin. I like creating new teams, roles and capabilities. I enjoy developing people and improving processes, as I believe in continuous improvement.