- Proficient in Microsoft Office all versions,Windows operating systems including windows 2000,XP,win 7&8 as well as windows server operating systems like win.2003, win.2008 & win.2012 in a domain environment
- Ability to troubleshoot common hardware/software issues
- Ability to meet deadlines and adjust to changing priorities
- Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head
- Ability to quickly gain new skills and knowledge when faced with new challenges,
- Some familiarity with confidentiality (HIPAA) requirements in a medical setting
- Attention to detail
- Excellent verbal and written communication skills
- ask questions and get information in order to diagnose computer & server related problems and discern what level of support is needed when a problem is presented.
- Work as part of a team in stressful situations; maintain composure and sense of humor in the face of heavy workload and constant interruptions
- Able to show respect to other cultures and work in a culturally diverse environment