Sarah Drew
London, UK
I am a Cluster & Learning Development Manager working for Hilton Worldwide. I currently look after seven properties in London and South/West. I have worked for Hilton for alomost seven years. I am passionate about the hospitality and travel industry and through my experience in training I have a vision to improve customer service and guest experiences whilst creating an engaged team. The best thing about training is watching culture change and developing individuals over time.