Sarah Cave

I get a kick out of understanding people’s needs and behaviours, then designing compelling experiences around that.

I’ve been applying a customer-centred approach to customer experience and service design for almost 20 years.

I’ve worked for big companies and startups; both client-side and agency-side, and as a consultant.

In 2011, I graduated as a Master of Marketing, focusing on experience design strategy, retail, and buyer behaviour.

I’m always up for a good laugh and believe design should have a positive impact on people and the world around us.