CallerDesk

CallerDesk is a simple, cloud-based calling system built to grow with your business, whether you're a small team or a large company. Set up virtual numbers in minutes, handle calls automatically, keep track of every conversation, and see how your team is performing, all in one place. No phone hardware, no complicated setup, no missed leads. Just easier, faster customer communication that helps you close more sales.

Key Services:

• Virtual Phone System.
• Cloud Telephony Solutions.
• IVR (Interactive Voice Response).
• Call Tracking & Analytics.
• Lead Management System.
• CRM Integration.
• Click-to-Call Functionality.
• Call Recording & Monitoring.
• Virtual numbers.
• Toll-free numbers.
• Call routing.
• Call transfer.
• Missed call alerts / notifications.
• Live dashboard and reports.
• SMS messaging, including promotional and transactional SMS.
• Voice broadcast / voice messages.
• CRM and helpdesk integrations.
• Analytics and call performance reporting.