Phani Indra

Over 8 years of experience in the sales and customer service industry Excellent interpersonal, communication and organizational skills with proven abilities in client interaction, process management, people management and planning. Good business acumen, consultative selling skills and ability to strike an instant conversation with C level executives Operations Proficient in managing and leading teams for running successful client service process operations and experience in implementing procedures, service standards for business excellence. Escalation gate to resolve critical issues affecting the team. Excellent skills in conducting various training sessions for enhancing the teams' performance and ensuring a superior quality of service