Svetlana Boulanova
Based in Moscow, Russia, I offer integrated IT (ERP) and finance solutions for brands.
My background in client services includes:
- More than 4 years of consulting and IT experience across diverse industries and market sectors providing assistance to multinational companies in setting-up operations in Russia as well as providing quality assurance for large-scale ERP implementation projects
- More than 7 years of supply chain experience in the world-wide known industrial products manufacturer having learned all the aspects of the real business
- Completing projects always in line with timeline and budget
- Managing cross-functional project teams without regard to the staff grade
- Setting-up performance of a newly established service centre 'from the ground' which resulted in improved customer satisfaction and increased current sales as a support activity
- Automating previously manual function of weekly time sheets submission
- Managing significant purchasing and sales volume of the department with revenue of several millions RUB per monthDeveloping and delivering new training programs for SAP users in the department.
As a footloose millenial, I work in a number of ever-growing industries such as telecom, oil & gas, retail, and most recently, pharmaceutical. My interests are transdicisplinary; I'm a continual learner.
I best serve in a creative digital environment where collaboration is key, office culture is exciting, and quality content drives innovative strategy.
I am available for hire.