Sears Outlet
Why is your outlet section/site wonderful for finding great products at cheap prices? We are able to meet customer demands across the full product spectrum by offering a mix of new, customized, out of carton, discontinued, used, scratched and dented merchandise at deeply discounted prices. Our site particularly resonates with the customer that is more proud of how much they saved than how much they spent on an item. Customers are quickly realizing that just because an appliance has been driven off the lot doesn’t mean it is 20-60% less effective. Yet, those are the deep discounts we give off retail every day. Our customers get the same quality, same warranty, and the same lifetime relationship as they have come to expect from Sears, but do so at a fraction of the cost. They often can afford new bells and whistles for the products that are normally not in their price range. Sears Outlet has leveraged the world class Sears Parts Repair Service to verify the quality of all returned merchandise that feeds into our system. What features, tools or philosophies set it apart from other outlet sections/sites? All of the products on our site are backed with a “New” warranty. For many of the products our customers can choose between New or Reconditioned products, all at deep discounts. Since reconditioned can mean anything from a slight scratch in the back to a replaced internal part, we have included a detailed description of the item condition and in some cases uploaded actual pictures so that the customer can feel comfortable with the product quality. Since each product on our site is unique our customers can find a perfect match for their needs by selecting the closest store locations and browsing its inventory. What categories of items are sold on your outlet section/site? Our major product categories are Home Appliances, Lawn & Garden, Fitness, Electronics, Tools, and Mattresses, but we also carry a wide assortment of smaller products. Where do items come from? (Overstock? Discontinued items? Imperfect items? Refurbished items?) We get a mix of new-in-box, customized, out of carton, discontinued, used, scratched and dented merchandise from our Sears Full Line stores and directly from our manufacturers. We also get new merchandise from 3rd party liquidators. The majority of our product is merchandise that flows to the customer through Sears’ delivery channels, as opposed to take-with product. Do you have any