Shane Paladin

Shane Paladin is a global executive with experience leading startups, mid-market firms, and Fortune 500 companies. He has worked across North America, Europe, and Asia, helping organizations navigate growth and transformation. He is known for his straightforward and steady leadership style, which emphasizes practical strategy, precise execution, and consistent results.

With over two decades of experience, he has held several C-suite positions and served as an advisor to boards and private equity firms. He has contributed to the development and rollout of go-to-market strategies for a wide range of companies, always keeping a strong focus on sustainable growth and customer needs. His approach blends operational discipline with a commitment to building businesses that deliver long-term value.

Currently, as Chief Customer and Revenue Officer (CRO) for Equinix, he leads Marketing, Sales, Customer Success, Channel, and Revenue Operations for a Fortune 500 company. In this role, He is responsible for aligning global teams, driving business performance, and ensuring high standards of service and collaboration across all functions.

Previously, he served as Chief Executive Officer of a technology company, where he led a global transformation to restore profitability and drive new growth. He led efforts to update the company’s technology stack, expand product offerings, and improve customer experience. He also drove strategic acquisitions to strengthen the business and expand its reach into new markets, all while maintaining a culture of operational efficiency and reinvesting in future innovation.

Before becoming CEO, he served as President of Services at a global software organization, where he oversaw a large international team and a substantial revenue portfolio. He guided the transition from traditional consulting to digital and cloud-delivered services, integrating legacy business units. He helped launch digital offerings that supported business continuity and growth for clients worldwide.

His experience also includes work in high-growth startup environments, where he built new teams and led revenue growth efforts. He began his technology career as a founding executive at a consulting firm, establishing global service models and building key partnerships across industries.

Shane Paladin’s foundation in leadership was shaped by his service in the U.S. Army, where he learned the value of a clear mission, teamwork, and accountability.