Shannon Platt

About Me

For more than two decades, I’ve built my career around one guiding principle: people come first. Whether behind a checkout counter, on the phone troubleshooting a technical issue, or training a new hire, I bring a customer-first mindset and a calm, confident presence to every interaction. Across all my roles, one thing has remained constant: I thrive in environments where people rely on me to bring clarity to chaos. I’m detail-oriented, composed under pressure, and always ready to lend a hand or share what I’ve learned. My peers know me as a steady mentor, my managers trust me to represent the company with professionalism, and customers remember me for making their experience smoother than expected.

My Interests

• photography
• technology
• animals
• gardening
• making people laugh