Syed Sharieff

Syed A. Sharieff

Contact: [email protected]

Summary:
Highly motivated and solutions-oriented IT professional with 20+ years of experience in Network/IT Operating Systems, seeking a challenging role that offers professional development and growth potential. Proven track record of success in technical support, network administration, and team management.

Technical Expertise:

Operating Systems: Windows 7, 10, XP Pro, Windows 2003, Windows NT/2000, Cisco IOS

Hardware: Cisco Routers, Switches, Wireless AP, File Servers, Exchange Server, HP printers

Software: Microsoft Office, Remedy & Service Now Ticketing System, Evant Track, Nyroc, OMSE, REO, ICOMS Billing System

Professional Experience:

Network Technician at NTT DATA (2021-Present)

Helpdesk Support at Darul-uloom Al-Madania Inc. Theological School (2005-2009, 2015-2021)

Provisioning and Completion Specialist at Time Warner Cable (2012-2015)

Business Class Service Support Specialist at Time Warner Cable (2010-2012)

Technical Support Engineer at The Answer Group Inc (1999-2005)

Unit Manager at Sailormen Inc. (1993-1999)

District Manager at Farm Stores Inc. (1988-1993)

Education:

Associates of Science, Govt. Degree Science College, Malir, Pakistan (1980-1983)

High School Diploma, Kusoom Bai Valika Airport Model School, Karachi, Pakistan (1969-1980)

Cisco Routers and Switches- Hands-On Academy Program, CrescenTech Academy (2012)

Enrolled in CCNA-Voice program, CrescenTech Academy (2013)

Skills:

Network administration and troubleshooting

Technical support and customer service

Team management and leadership

Inventory management and control

Budgeting and cost analysis

Sales and marketing