Shawna Ilagan

With over 20 years of experience in healthcare, I’m passionate about creating systems that work — for customers, teams, and organizations. I’ve led the development and streamlining of wellness programs that improved outcomes, eliminated inefficiencies, and supported staff through large-scale trainings and onboarding.

As a registered dietitian and Certified Wellness Program Coordinator, I’ve helped customers make sustainable lifestyle changes, while also driving internal improvements through quality initiatives. I’ve earned recognition for time studies that reduced unnecessary FTEs, reworked workflows for greater efficiency, and mentored new hires for long-term success.

My strength lies in bridging clinical insight with operational strategy. Whether I’m supporting a customer’s journey to better health or helping a team deliver stronger outcomes, I bring empathy, structure, and measurable results to everything I do.