Shelley Anna C Contreras

Personal Profile

I bring a diverse professional background spanning healthcare, client services, and editorial support. My experience includes working with NDIS participants, where I managed client intake, coordinated support worker rosters, and assisted with HR and onboarding to ensure high-quality, client-centered care. As a Utilization Review Nurse, I developed expertise in chart review, medical necessity assessment, and compliance with clinical guidelines.

I also have a strong background in copyediting and proofreading, which refined my accuracy, attention to detail, and ability to deliver polished documentation. Combined with my administrative and client support experience, I am compassionate, reliable, and detail-oriented, thriving in fast-paced environments that demand professionalism and service excellence.

Employment History

Cross Care Group

• Client Intake Officer and Care Administrator

InstaMD

• Nurse Clinician

ADEC Innovations

• Utilization Review Nurse

Silliman University Medical Center Foundation Incorporated

• Staff Nurse — Hemodialysis Unit

Wodsites Inc (now Sites@sCale)

• Administrative Support Staff

SPI Global (now Straive)

• Elsevier Copyeditor

Education

Silliman University

Bachelor of Science in Nursing

March 2011

Trainings & Seminars

NDIS Training Modules

ACLS

BLS/First Aid/CPR