Shesh Kumar

PROFILE

An experienced, disciplined, and highly-motivated Project Management consultant and Business Analyst who has worked on a wide range of projects within both the Public and Private Sectors. Certified ITIL professional with 5 years of experience in project planning, Change Management, implementation, SDLC and execution. Supported multiple projects with medium to high complexity. An accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished with a verifiable track record in fields such as analysis and gathering, business process mapping and the development of interactive prototypes. Implemented multiple projects & programs, with budgets ranging between $350K & $2.4MM, and resources ranging between 4 & 1800, including multiple sites.

Extremely proficient in performing extensive complex analysis of business needs, planning and designing of business processes. And also have a vast experience in illustrating process analysis aid, developing workflow procedures for integrating and automating solutions and also performing quality assurance for existing and new products.

MANAGEMENT EXPERTISE

· Methodologies & Standards: PMBOK/PMI, SDLC, Agile, Scrum, BRD, Testing, CMMI/CMM, ITIL/ITSM, ISO.

· Strong job knowledge & education background in Information Technology, Information Systems, Enterprise Systems, Project Management, Knowledge Management, Business Intelligence, Process Modeling, Requirements Analysis Management, Information Governance, Strategy, Use case, System Analysis.

· Incident Management, Change Management, Risk Management, Issue Management, People management, administration, problem solving, mentoring, coaching, performance evaluation, CAB/TAB; Relationship Management with Clients, Team & Vendors/Suppliers; Strong Interpersonal, Leadership, organizational & conflict resolution skill with Client focus. Best practices used from evaluation, requirements, design, specs, development, testing, implementation to support

[if !supportLists]· [endif]ITIL, BPM/BPO, Content Management; Migration & Conversion, Transition, Global Outsourcing, Business Process Outsourcing (BPO), Critical pro