Over 14 years of experience in Digital built across a diverse range of industry verticals including Finance, Healthcare, IT, Marketing, Publishing, Legal, Pharmaceutical, Retail, and Banking; activating profitable digital and digitally supported programs. Experienced in defining, building, and implementing digital strategies throughout the user journey from attraction to retention. I provide Digital Advisory and Consulting services for organizations planning to undergo or currently undergoing digital transformation with varied visions including delivering a consistent client experience, attracting users, increased employee productivity, enabling or activating knowledge, or positively impacting customer retention.

My Services include:

1. Program Strategy, Planning, and Building the Business Case

2. Program Implementation, Management, and Operationalization

3. Organizational Learning and Managing Change

Specialties: Design Thinking | User Experience | Findability | Simplicity | Team Leadership | Digital Strategy | Content Management Systems | Social Media Strategy | SEM | SEO | Mobile | Digital Experience | Content Strategy | Analytics & Metrics | Marketing Automation | CRM Systems | Brand Management | Reputation Management | Multi-systems Integration | Project and Process Management | Media Relations | Budget Management | Vendor Management | SaaS | Cloud Computing | APIs | Intranet | SalesForce.com | MS SharePoint | Program Management