Simon Newby

Hamburg

Simon Newby

Hamburg

Specialist in High Availability Global Operations Strategic Consultancy | Service Excellence | Enabling Transformation | Certified ITIL Expert Thought Leadership – Organisational Change – Strategic Roadmaps – Cost Effective Technology Strategic Global Executive with experience delivering business focused and profit driven solutions in a diverse range of business sectors. Influential communicator, able to negotiate and articulate at all levels. Effective and confident decision making, always with a strategic business focus. Inspirational leader of transformation for the business, ensuring positive engagement for everyone. SELECTED ACHEIVEMENT HIGHLIGHTS • Operational Excellence: drop in incidents and increased stability on the platform, leading to average Service Level Availabilities of 99.99%, exceeding business expectations. • Strategic Leadership: led the delivery of a financial strategic platform, resulting in an additional £65 million revenue stream. • Visionary Expertise: led a 2 year expansion plan across Europe, US, BRIC and emerging markets leading to a reduction in costs by 40% and increased revenue of 32%. • High Performance Teams: encouraged the growth of a unified Global matrix team which produced innovative revenue generation and a reduction in Agile delivery cycles by 30%. • Transformation management: experienced in combining technology and business growth strategies, through the introduction of Service Management, Professional Services and Global Business Services, always with service delivery excellence as a core competence

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