I’m a passionate Customer Experience Management & Retention Marketing professional based in Abuja, Nigeria. With extensive experience in marketing automation, customer engagement, strategic communication, Customer Experience Strategy & Customer Service Design, I specialize in designing & deploying innovative strategies that improve customer experience leading to higher retention, increased loyalty, & higher revenue. For about a decade, I’ve led initiatives that increased Retention, Customer Lifetime Value, and Product Adoption; acquiring, retaining, and recovering billions of Naira in revenue all while ensuring exceptional customer experience for organizations and partners I have worked with.

I’m on a journey to becoming Africa's most valuable thought leader in personal growth, leadership, career, and business development because I believe that empowering people with the right knowledge & mindsets can transform our continent. A mission that fuels my drive to continuously innovate, learn, and empower others to achieve their full potential.

Beyond my professional life, I’m driven by innovation, personal growth, and leadership development. Over the years, I have impacted hundreds of lives as a leader in my professional journey and within my community. I’ve guided individuals toward career advancement, created magic through collaboration, & shared my story to inspire others. Through my growing personal growth, career, and leadership development programs, I’ve trained & empowered young professionals, all while crafting human-centered strategies, and improving lives through creative solutions & shared knowledge.

In 2013, I was fortunate to be surrounded by remarkable leaders, friends, & a spiritual father who saw beyond the carefree young man I was becoming. They encouraged me to attend trainings on Personal Growth, Leadership Development, Loyalty & Disloyalty, Habits, & much more which exposed me to a wealth of knowledge shared by transformational leaders such as John C. Maxwell, Dag Heward-Mills, Joyce Meyer, Robert Kiyosaki, Stephen R. Covey, & others.

When I’m not working or brainstorming the next big idea, you’ll likely find me cooking, sewing, or enjoying a movie with my wife and friends. I’m also a coffee enthusiast & a lover of good food. Let’s connect & explore exciting opportunities to collaborate. Hit me up using any of the social icons, preferably WhatsApp, let’s make something amazing happen.