Sophiie AI
Project Manager and AI Receptionist in Australia
Meet Sophiie AI: The Smarter Way Tradies Save Time Every Day
Running a trade business means wearing too many hats — taking calls between jobs, chasing quotes, managing schedules, following up invoices, and somehow still finding time to do the actual work.
That’s exactly why we built Sophiie AI. Sophiie is your smart AI assistant designed specifically for tradies and service businesses, helping you automate the everyday admin that eats into your time and profits. From answering calls 24/7 and booking jobs automatically, to generating quotes, sending invoice reminders, following up customers, optimising travel routes, and storing client and job history — Sophiie works quietly in the background so nothing falls through the cracks.
The result? Fewer missed calls, faster responses, quicker payments, and more time back in your day. If you’re ready to run your business smarter (without adding more tools or stress), Sophiie AI is built to help. Get in touch with us to see how Sophiie can be set up for your business.
Our Solutions
Sophiie acts as your virtual receptionist that never misses a call — answering phones, capturing leads, booking jobs, managing texts and messages, and delivering call summaries instantly. She works 24/7 to ensure every customer interaction is handled professionally, so your business stays responsive and organised without extra staff costs.
Sophiie handles customer enquiries across multiple channels — phone, email, text, and chat — using your business’s knowledge base to deliver accurate, personalised, brand-aligned responses. She can follow up automatically, escalate issues when needed, and help you deliver consistent, high-quality service without added workload.
❓Frequently Asked Questions (FAQ) Automation
Let Sophiie take care of repetitive questions by providing instant, accurate answers to common customer queries, using a central knowledge base you control. This saves your team time, reduces wait-times for customers, and boosts satisfaction with clear, consistent responses—available around the clock.
Sophiie helps you collect customer feedback effortlessly — from satisfaction surveys to insights on service quality and experience. She engages customers after interactions, gathers responses, and surfaces key feedback so your business can improve services, spot trends, and make smarter decisions (based on real data, not guesswork).
Sophiie guides customers through step-by-step troubleshooting, using your tailored knowledge base to resolve common issues quickly. When needed, she efficiently escalates complex problems to your team with all context captured, reducing wait times, increasing first-contact satisfaction, and freeing up support resources.