serag el deen sayed
Name: Serag Eldeen Sayed Abd El Raheam
Mobile: 010 63130887 / 01141255993
Address: 25 Reyad Street, Assiut, Egypt/1 Amr Ebn el Aees from Hussien el Desiouki el Maadi
Seeking an accountant position in the organization where I can utilize my good communication skills and persuasiveness technique and my academic background.
2013 Bachelor of commerce, English section, Assiut University.
Major: Accounting Grade: Very Good
2012& 2011 Worked at exceed as a customer service ( inbound agent ) du account
• Handle the customer complains in Arabic and English.
• Create the events on the system and mention how it solved.
• Dealed with different people from different cultures.
Trainee, summer training, Bank for Development and Agricultural Credit, Assiut.
• Welcomed and handled customers problems and solve more than 10 complains.
• Recorded the daily transactions and opened new accounts.
Marketing Professional Certificate at the American chamber of commerce
1. Market foundations 2. Customer behavior ad E_Marketing
3. Marketing strategy and environment 4. Marketing research and target market
Employability skills, Employability and career development center (ECDC),9-day training program funded by The USAID at Assiut University.
1. Conducted a full self-assessment process for skills,
2. Improve the leader ships skill and presentation skill
Course Name: EDUEgypt Business Process Outsourcing Skills Certification at Information Technology Institute (ITI)
1. Voice and Accent (Global Language, Consonant and Vowel Sounds, and Syllables and Syllabic Stress)
2. Analytical Skills 3. Aptitude(Numerical Ability, Logical Reasoning )
2012-2013 Member, at (SIFE), Students In Free Enterprise. Enactus (Entrepreneurial ActionUS)
2. Project manager for healthy and safety food at ABO KORGARES VILLAGE.
3. Tasks, (Make business plan , controlling , implementation, analyzing
4. Fundraising team, tasks (writing proposal, collecting information, negotiation, collecting donations).
5. Research And Development team
6. Marketing team (marketed all kinds of dairy produ