Stan Peters

Project Manager, Consultant, and Editor in Southern California

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7 time top award winning Manager specializing in Customer Service living in Southern California.

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MANAGEMENT EXPERIENCE

Enterprise Rent A Car(aka Enterprise Holdings, LLC),Los Angeles, CA01/2016-04/2020

·Manage inbound call team

Tesla Specialist

·Project Manage existing and new accounts in Southern California

·Manage location Operations

·Train and mentor teams for maximum results

·Analyze accounts for profits

·Provide high quality customer service management

·Create high level of excellence in customer service

American Solar Direct, Los Angeles, CA02/2015-11/2015

Manager

· Project Manage existing and new accounts in California

· Assist consultants in providing information to new and existing customers

· Market company Solar Products

· Resolve complex situations for accounts

· Business Analysis for accounts

· Create a high level of communication between corporate and field offices

VXI Global Solutions, Los Angeles, CA 08/2009-02/2015

Group Representative DIRECTV

· Account Manager / Group Manager

· Developed Account Analysis

· Generated Sales of equipment and programming

· Marketed products for accounts

· Resolved complex situations in escalated calls

· Monitored real time reports with calls for sales and quality assurance

· Coached and trained new hires in current systems

EDUCATION

Harvard University

Cambridge, MA 2020

Certificate: Contract Law

Keller Graduate School of Management, Chicago, Illinois

M.B.A., Master of Business Administration, Emphasis: Management 2012

Bachelors of Science in Liberal Arts, Albany, New York

B.S., Bachelors of Science in Liberal Arts, Excelsior College 2000

  • Work
    • Account Management
  • Education
    • MBA in Management