*Profile

-Experience of airline business, travel trade, e-commerce, non-profits and the UN.

-BA degree in European Business Politics; Master degree in International Aid & Development.

-Overseas work experience in between the UK & Ireland, India, Nepal, Colombia and Venezuela.

-Travelled extensively across all continents. Bi-lingual Italian-English, Spanish fluent.

*Experience

-Airline | airport ground operations, training, travel sales & destination specialist.

-Holiday Rentals | booking platforms, marketing, sales, social media and online presence.

-E- commerce | client solutions, communication channels, risk operations and compliance.

-Aid Work | UN policy and practice, external relations; government affairs.

*Competencies

Portfolio Management | support existing clients, up-sell and maximise revenue.

Customer Relationship | develop goals and ideas, find solutions working with partners.

Business Development | identify new opportunities, build new prospective clients.

Market Analysis | anticipate new trends, new products, branding and visibility.

Network development | act as an ambassador at events, make new contacts with operators.

*Skills

Management | a self-starter with the ability to lead and manage.

Communication | strong people skills, convey information across effectively.

Negotiation | diplomatic and collaborative, liaising and influencing.

Problem-Solving | practical and pragmatic, ability in resolving complex issues.

Sales & Performance | consistently achieving agreed goals and targets.

*Aid Work

Former member of Irish Aid’s Rapid Response Team – Dept. of Foreign Affairs.

External relations expert with the UN humanitarian mission in Colombia / Venezuela.

Development project advisor of 19 schools and institutions in India and Nepal.

Lectured university undergraduates, coached secondary schools pupils and volunteers.

Guest speaker at Colombian FM radio station. Interviewed by RTE Ireland; published an article on the Irish Times Magazine.