Stephanie Coradin is an Executive Trainer and Process Improvement Strategist. I have over 17 years of experience in the hospitality industry, I also hold a MBA and a master’s degree in Mental Health Counseling. This unique combination of knowledge has enabled me to go into companies and draw out the causes of their issues as opposed to just treating the symptoms of bad service.

I believe that with a solid company culture, the motivation that shows team members that the executives really care about employees, and some solid training, guests will receive luxurious service every single time.

My Solutions Include:

Business Intensive – Analysis of the business’ operations to understand what is causing the lack of service.

Process Improvement suggestions or done for you manuals

Tailored Customer Service Training