Steps Training

At Steps Training we offer long-term solutions for your organisation and facilitate the most effective conflict management training courses Cardiff can get. We specialise in training you and your team or colleagues so that you can handle, prevent or eradicate violence in the workplace. We provide training for managers or business owners so that they can be sure they are meeting their legal obligations. In addition, we also coach employees to give them the confidence and tools to deal with work-related violence or aggression.

Unfortunately, these days, violence in the workplace is a real threat to your staff or colleagues, but it is something that can be managed well or prevented. In order to keep your employees more content, happy at work and productive, it pays to provide them with all the information they might need to handle such problems during their working day. That's why we offer a range of training courses, designed for managers, business owners and employees. They include Delivering Conflict Management Training, Personal Safety, Conflict Management, Physical Skills and Communication Skills. We can create bespoke training that fits your business and staff and achieves your individual objectives. We also have experience working with the public, voluntary and private sectors.

Steps Training is a Quality Award Centre for the Institute of Conflict Management. We are also a member of BILD, which helps organisations to provide support to people with learning disabilities. Our trainers are led by the director of Steps Training, Stephen Farmer, who aims to provide training that is informative, practical and enjoyable. If you are an employer who cares for the safety of their team, or you carry out a role for which you might benefit from conflict management skills, Steps Training is a wise investment and will help you resolve issues before they arise.