Steve Madsen
Customer Experience, Testing Software, and Project Manager in Fort Worth, TX
My career has been focused on using and promoting technology, solving business problems and communicating solutions to everyone. Making life easier and better for our customers.
I’ve been a lifelong learner, planner and problem solver through every step of my journey:
- I supported small businesses by developing relationships, mentoring and sharing best practices
- Managed franchise operations in a large corporate environment
- Planned large conference events with over 2k attendees
- As lead owner, built and launched a new B2B commerce business site
- Most recently, I created demonstration videos to communicate online features, developed tips and best practices
- While supporting the platform, I monitored for online issues, captured feedback/enhancement requests and directly supported users
I’m passionate about sharing knowledge, streamlining processes, resolving issues using my attention to detail and curiosity.
I am seeking a position where I can use my skills to gain commerce adoption, market in a fast-paced environment and build meaningful relationships and coach my team.