Alexander Stofferan

OBJECTIVES
Obtain a position within the technical industry, while completing my education

EDUCATION
Lonestar College System

Expected graduation date: May 2014 Degree: Associates of Business

August 2014: Continuation towards Bachelors of Business Management
• Course focus on business management and customer service
• Leadership skills working with Boy Scouts of America
• Seeking A+ certification
• 3.6 GPA

EXPERIENCE

Best Buy | 7034 Hwy 6 N, Houston
Asset Protection 5/2013 – Current
• Commercial and internal loss prevention specialist
• Identify and implement security enhancements
• Customer service specialist with delegation of customers to sales representatives

Best Buy | 19125 W Lake Houston Pkwy, Houston
Product Process Specialist 10/2010 – 4/2013
• Improve competitive district rates for online merchandising
• Research and improve inventory integrity
• Prepare and present technical proposals for customers
• Identify and communicate future service plan for customers

Houston Freightliner | 9550 N Loop E Fwy, Houston
Office Staff 10/2008 – 2/2009
• Maintain organization of purchase order filing room
• OSHA certified
• Construction Assistant
• Implement and collaborate on safe and acceptable standards in shop work area
• Houston Livestock Show and Rodeo cook-off competition

SKILLS

• Windows based operating systems: 7/XP
• Microsoft office suite: 2010/XP
• Intel based hardware
• Computer Re-imagery
• Supervisory skills
• Advanced customer service skills