Sue Johnston

I help you talk so people listen, listen so people talk and change the world, one conversation at a time. The author of Talk To Me: Workplace Conversations That Work, I'm a professional coach and trainer who works with managers and teams to improve their communication and working relationships. I also work with individuals to develop their skills and confidence speaking in public or on camera. I'm happiest helping people find their voices and tell their stories.

Following a career as a journalist, I worked in employee communication, corporate training and IT in the Canadian banking industry, which, contary to expectations, was lots of fun. While completing an MBA, I shifted my focus from corporate to interpersonal communication, which I consider our most powerful business tool. I established It’s Understood Communication, Inc. to help others use that tool well.

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