Sumit Agrawal

I am a big data enthusiast working with large customers in US, ME and India to build big data and cognitive solution for insights and help them "Know their consumers better", predict their behavior and retain and grow their customer base. Excellent in customer relation, managing leads, understanding the customer needs (from just one line statement) and offer incomparable solutions.

Noted Work:

• Many customer appreciation in account management.
• Presales, upsales and relationship management.
• Conceptualized and architectured "Findability Platform" an innovating solution to know everything about your contacts.
• Architectured - Findability Index and Influener Index and build a solutions for Customer Retention
• Solution for 360 degree view of a contact with all available details whether online or offline.
• Customer Persona - Identifying personality traits of customer (big 5, Needs and Values) based on self authored text.
• 3 cognitive solutions powered by IBM Watson helping retail, corporate strategy and not-for-profit.

Awards & Recognitions:

• Top 20 Emerging companies in India - Silicon India June 2015.
• Beyond CRM Award at SugarCon 2015.
• Top 30 startup companies in IBM GEP camp - 2014
• Maharastra IT Award - 2011
• Best project management award - Novell 2007
• Best team member award - Novell 2006
• University Topper in MCA - CUSAT 2004

Interests

• Cognitive Computing, Big Data
• Innovative solution, social media analytics, Unified Information Access.
• Gadgets, Travel and Sky Diving

What Am I upto now??

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