Svetlana Kouznetsova

Consultant, Author, and Speaker in Manhattan, New York

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Hi! I’m an independent B2B accessibility consultant and trailblazer who happens to be deaf.

With over 25 years of professional training, experience, and expertise in design, technology, and accessibility, I specialize in providing guidance and support to a diverse clientele, including:

- corporations,

- media producers,

- event organizers,

- business owners, and

- educational institutions.

For over a decade, I have been advising businesses on improving their accessibility strategies for mainstream web, media, and events.

It's important to recognize that people with disabilities make up the world's largest minority, comprising over 1.85 billion individuals, according to The Return on Disability Group. Sadly, their needs are often ignored, despite their control over $1.9 trillion in annual disposable income. When you consider their families and friends, the potential consumer base expands to 3.4 billion people with over $13 trillion in annual disposable income.

By prioritizing accessibility, your business can create products and services that benefit both your customers and your bottom line. Accessible solutions not only enhance the experience of disabled individuals but also broaden your audience and increase your return on investment (ROI).

👩‍💻 Here's how I can help:

✦ Improve accessibility strategies for your digital products, services, and venues. Learn more at

✦ Train your team on captioning best practices and ensure quality communication access for your mainstream podcasts, videos, and events. Discover more at

👩‍🏫 As a seasoned speaker , I have been delivering presentations at events and conferences both nationally and internationally since 2008. I deliver presentations using ASL, typing, or voice, depending on the event.

📺 Watch my TEDx talk, "How Captions Increase ROI and Audience for Media Creators," which was published in 2018.

📚 I am also the author of "Sound Is Not Enough: The Art of Captioning for Universal Access," a book that was initially published in 2014 and has been updated with a second edition in 2022.

📝 Sign up for my quarterly newsletter to stay connected.

📩 Contact me for consulting, workshops, training, or speaking engagements.

Looking forward to working with you!

  • Work
    • Independent B2B Consultant