Sylvia Bachofner

Multi-language and multi-cultural individual with a passion for customer service.
After over 30 years spent in companies where customer service is part of the business philosophy, I have set-up my own company, SOLUTIONS, with the aim of fostering customer satisfaction and happiness thanks to brilliant Lifestyle Management and Virtual Assistance services.
This means time for customers to take care of what really matters to them, while we take care of everything else.

Solutions was created in January 2014 to offer time and freedom to their customers.
Since July, www.brilliantsolutions.eu is online with all e-commerce functionalities. This means that registered customers can - if they wish to - mention their preferences on the website directly to receive personalised suggestions, to book and to pay for their favourite pass type, with just a few clicks.
The website has been set-up with the latest web responsive design technology to be easily navigated from any device. Thanks to its engaging and functional design, it is definitely uncomplicated to move around and to find useful information.

Solutions wants to be people's trusted interlocutor for an ample range of tailor-made supply of services, ranging from home and family to vacations, from virtual assistance to private and corporate event planning, and much more.

Services are divided into the following categories:
- Lifestyle Management / Personal Concierge dedicated both to individuals and to companies wishing to offer their employees a benefit – to free people from errands, allowing them to fully concentrate on their priorities.
- Visitors’ Club dedicated to foreign visitors touring Italy, with multilingual assistance in many areas, to make sure their stay is an unforgettable one.
- Virtual Assistance for Managers and Business People who don’t need to have a full-time dedicated person assisting them, but who require administrative support, that can be crucial for the success of certain projects, from time to time.

Solutions provides evolving services for a world on the move, treating people to the freedom to take care of what really matters to them.