Tamea Lanz

Hi there :)

I managed several successful multilingual online stores and my primary duties have been customer service with a focus on client satisfaction, product management for steady growth, salesandmarketing as well as SEO content blog creation.

As a German native speaker, I have exceptional German language skills. I've lived in the United States for 9 years and have become completely fluent in English as well. I master both languages, English and German and additionally have knowledge in Spanish because I live in Mexico.

I have strong interpersonal skills which are an advantage for conflict resolution proficiency. I'm a sharp problem solver because I'm patient and diligent. Additionally, I always remain positive and results-oriented.

I'm highly experienced with the following platforms: Zendesk, Kayako, Magento, eBay, and Amazon Seller Central (US and EU).

As a mother, I'm naturally very responsible, reliable, quick, friendly, polite, accurate, and consider myself as a problem solver. I have a very reliable and high-speed internet connection. I pay strong attention to detail and understand the importance of deadlines.

I can proudly assure to give my absolute best in combining all elements of my knowledge.