Teresa Powers
St. Louis, MO
Professionally:
I'm a mover and shaker who loves solid, innovative solutions to get the job done and take things to new heights.
I manage and coordinate a number of projects for the marketing team of a company in the St. Louis area. In addition, I help manage social media content, corporate web content, e-commerce content for our online shopping cart and contribute to user interface design for site navigation and e-commerce experience.
Having a reputation of being a jack-of-all-trades, I’ve been recruited internally working my way up from the call center to marketing. My extensive knowledge of our industry and clients has been highly sought out by top executives within the company and has been paramount to successful launches and has nurtured inter-departmental relations.
My background in B2C service and leadership has fueled a desire to improve not only customer service provided directly to clients, but also the customer service provided internally as an in-house team.
Excellent Transferable Skills:
- Leadership Responsibilities and Team Management
- Strong Time and Project Management Experience
- Customer Service Background
- User Interface Design Experience
- Digital Content Management
- Social Media Management and Strategy Planning
- Strong Tech Foundation (working with various back office systems: Unix and web-based)
- Strong Inter-department Communication Skills
- Managed projects involving multiple departments: Purchasing, IT, Call Center, Marketing, and Accounting
- Created and implemented an informal review process and mentorship program for customer service
- Member of an award-winning marketing team
- Industry Product and Sales Initiatives Research
Personally:
I'm a passionate and determined individual that enjoys collaborating and working to make a difference, which is evident in my work professionally and personally.
Budding blogger and a published author, I have many passions including: volunteer work, psychology, metaphysics, recreational kayaking, teaching, life coaching and certified hypnotist.
I am a second-degree black belt, a Junior Olympic medalist and I enjoy working events in my spare time providing tarot readings and life-coaching.