Teresa Mutakabbir
Charlotte, North Carolina, United States
A results oriented information systems professional with experience in mostly, but not limited to, midrange computer products and services in the general business arena. Extensive installation, project management and support experience across many industries. A dependable, highly motivated worker who is innovative and communicates effectively with excellent organizational, written, oral communication and presentation skills
Additional Strengths Include:
Communication Process Improvement Independent Work Project Management Team Work Self Motivated Commitment Customer Service Leadership
CAREER HISTORY
IBM Corporation, Charlotte, NC 1997 - 2010
Transition Manager
• Part of a project management team providing transition leadership for Managed Operations outsourcing accounts.
IBM Corporation, Charlotte, NC 1994 - 1997
Systems Management Integrator
• A member of the AS/400 (iSeries) Systems Support Group providing technical and operations support to large clients in a distributed communications environment. IBM Corporation, Columbia, SC 1987 - 1994 Advisory Systems Engineer • A member of the IBM Availability Center with a mission to drive revenue and profit while increasing customer satisfaction in the AS/400 and S/3X customer set by providing technical support to customers, client teams, and marketing specialists. Also assisted the client teams in covering their midrange accounts by marketing strategic service offerings.
EDUCATION/PROFESSIONAL DESIGNATIONS Project Management Professional Certification – 2005, recertified 2009, expired 2013 Project Management Institute Masters Certificate in Project Management George Washington University, Washington, DC Bachelor of Science in Accounting (with Honors) National Achievement Scholar, National Distillers Scholar Hampton University, Hampton, VA