Tezra Bryant

Tezra Bryant is the owner of Alacrity Associates, LLC - Trailblazers of Service. She is a powerhouse Restaurant Consultant with a concentration in Front of the House Operations & Start Ups. Her proven results in transforming a mediocre floor service into a quality, consistent, impressive one is her calling card. When it comes to training and developing staff she shares the same philosophy as Danny Meyers, a Restaurant Icon, which is staff is the #1 guest.

The firm custom design services based on the needs and caliber of the restaurant. From family style casual to upscale your service is sure to leave a favorable impression with your guest. Statistics show that 80% of customer complaints about service has nothing to do with the actual server it's based upon the dysfunctional systems of the restaurant. She meticulously covers every detail that affects service as well as conduct a thorough, hands on training for all Front of House staff starting from Management to Busser.

Her personal hands on touch is what sets her apart from her competitors, not only does she create the systems and instruct the staff how to perform them but if necessary she demonstrate them in real time.

Many new restaurant owners do not realize the importance of a comprehensive set up from the Back Office to the Reservation Desk and everything in between. Every department has to be thoroughly flushed out and systematized.

She assist start ups in this process to help ensure that the restaurant provides a reliable, consistent & laudable experience that the guest will be sure to rave about. She has sets a very high bar and holds all individuals under her consulting accountable without waiver. She has a no-nonsense approach and takes no prisoners!

How you start off is a big determinant in how successful your restaurant business will be. Call now to find out more about how she can help ensure your success!