Hi, I’m Thomas Berkley—entrepreneur, educator, and founder of CSM Collective.

I’ve built multiple 6- and 7-figure businesses by focusing on what most people overlook: what happens after the sale. My work centers around helping coaches and consultants scale their companies through backend systems that improve client retention, reduce churn, and drive revenue—without relying on constant lead generation.

Through CSM Collective, I train and place Client Success Managers (CSMs) into high-ticket businesses, install scalable onboarding and fulfillment systems, and build infrastructure that helps founders grow sustainably.

I’ve earned awards like the Two Comma Club and 10X Award, and I share client success strategies regularly on Medium, Substack, and thomasberkley.com.