Customer Service and Support Leader, Digital Media Customer Care Visionary, Keynote Speaker, and Technology Enthusiast.

Working in the Technology Industry as Social Media Customer Care Architect, Customer Support Leader, External Beta Testing Coordinator, Community Forums Leadership, and Customer Advocate since 2006.

Responsible for the creation and launch of the @NortonSupport Social Media Customer Care team at Symantec and the @OktaSupport Social Media Customer Care team at Okta.

Currently working as the Director of Community at Saviynt

Enjoys Golf, Biking, Running, and Playing Guitar.

Husband to a beautiful bride, and Father to a beautiful Girl and handsome Boy.