Head of Global Social Media Customer Care in Temecula, California
Social Customer Care Visionary, Keynote Speaker, and Technology Enthusiast.
Working in the Software Industry as Social Customer Care Project Manager, External Beta Testing Coordinator, Community Management, Customer Advocate since 2006.
Tweeted to a customer to help them in 2010 and have been running ever since.
Enjoys Golf, Biking, Running, and Playing Guitar.
Husband to a beautiful bride, Father to a beautiful Girl, Disneyland Annual Passholder, and Frequent Twitterer.
Listens to Shai Hulud, Luxury, The National, Lagwagon, and pretty much any late-90s Punk Rock and Hardcore.
Involved in a few punk bands from 1998 through 2003. Moved to Southern California in Summer of 2006 to join Symantec.
Currently resides in Temecula, California.