Head of Global Social Media Customer Care in Temecula, California
Social Customer Care Visionary, Keynote Speaker, and Technology Enthusiast.
Working in the Software Industry as Social Media Customer Care Leader, External Beta Testing Coordinator, Community Management, and Customer Advocate since 2006.
Responsible for the creation and launch of the @NortonSupport Social Media Customer Care team at Symantec.
Enjoys Golf, Biking, Running, and Playing Guitar.
Husband to a beautiful bride, Father to a beautiful Girl, Disneyland Annual Passholder, and Frequent Twitterer.
Listens to Shai Hulud, Luxury, The National, Lagwagon, and pretty much any late-90s Punk Rock and Hardcore.
Involved in a few punk bands in my earlier days.
Seeking my next career adventure.
Currently resides in Temecula, California.