Timothy Blake

I am working for Market Force Information creating profitable customer intelliegence driven experiences in Spain.

We leverage input from real customers, store locations, brand audits, online spaces and more, using advanced analytics to identify what store-level changes will impact on which financial metrics the most.

The reporting is hosted on a multi-level customer intelligence platform that delivers results and insights to every level of the business.

With this, companies can confidently set targets for individual store improvements, knowing that the metrics they’re managing are going to drive the highest impact and return.

With an established presence in the UK & USA, serving more than 350 global clients, Market Force Information expanded into both the French and Spanish Markets in 2012. From our offices in Paris and Madrid, we are already working with national and international firms to create excellence in their customer experience.

Market Force is working with the Worlds most forward thinking retailers, restaurant groups and leisure and hospitality providers to understand Customer Intelligence, improve the customer experience and in turn increase their profits.